Privacy policy

General information
DAS HOHENFELS has drawn up this Internet Privacy Policy in order to approach visitors to the website as a trustworthy partner who respects and guarantees the personal right to confidentiality.
Within the meaning of GDPR 2016/679, Thomas Antesberger is the controller of the management or processing of personal data that may be collected via the website. The Data Controller manages or processes any data collected via the website (www.hohenfels.at) under the conditions set out below.

Type of data collection and purpose of processing
We only process data that visitors to the website provide of their own free will. It is also possible to navigate the website without providing personal data and information. Every visitor is free to provide us with limited personal data in order to use only certain services. Personal data collected and stored will be used exclusively for the services specified in the available information letter.
Visitors to the website can submit their data in order to:

subscribe to our newsletter
register for events
Obtain information on services/products, offers, room availability, cost estimates
Stays/holidays to book
Purchase services/products/vouchers

Disclosure of data to third parties
Personal data will not be passed on to other companies. Personal data will also be passed on if required by law or if requested by the judicial authorities or other bodies and institutions.
We do not intend to collect sensitive or judicially relevant personal data via our own website.
Within the meaning of Art. 4 of GDPR 2016/679, sensitive data is personal data relating to gender, ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations with a religious, philosophical, political or trade union background, as well as information on health status or sexual orientation. Pursuant to art. 4 of the GDPR 2016/679, data of judicial relevance include personal data that allow the identification of actions based on art. 3, paragraph 1, letters from a) to o) and from r) to u), of D.P.R. no. 313 of November 14, 2002 on the criminal record, the register of administrative penalties for criminal offenses or related proceedings, or the status of accused or suspected within the meaning of articles 60 and 61 of the Code of Criminal Procedure. We recommend that you do not provide such information on our website.

Integration of third-party services and content and data transfer to third countries

Google Analytics, Google IP Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
Owner: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
YouTube content
Owner: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA
Social network Facebook
Owner: Facebook Inc., Menlo Park, California, USA
Social network Instagram
Owner: Facebook Inc., Menlo Park, California, USA

Additional external content can be loaded via widgets and iFrames. To gain access to this list, an e-mail must be sent to .

Links to third party websites
We would like to point out that our website contains links to other websites that are not managed in accordance with this privacy policy.

Storage and deletion of data
The information and personal data collected through this website, including those voluntarily provided by the visitor to receive information material or other mailings by writing to the addresses indicated in the “Reservation Request” and “Request/Online Booking” sections, will be kept exclusively for the provision of the requested service and only for the time strictly necessary for this purpose. After the service has been provided, all personal data will be deleted in accordance with the privacy policy, unless otherwise requested by the authorities or required by law.

Exercise of rights to which we are entitled
In accordance with Art. 15 of the GDPR 2016/679, the data owner has the right at any time to obtain information about the content of his personal data collected via this website, to have it corrected, updated or deleted, or to assert other rights recognized by law. For this purpose, it is necessary to contact the data controller or the data protection officer via e-mail.

Data security
We take all necessary technical and organizational security measures to protect personal data from loss and misuse. DAS HOHENFELS protects personal data using internationally recognized security standards and procedures that

unauthorized access
the unauthorized use and distribution
the unauthorized modification
loss and unintentional or unlawful destruction

make it impossible.

Cookies/advertisements
Cookies are small text files that are stored on your computer when a user visits certain websites. This website, including its subdomains, uses cookies, whereby the user’s consent is always requested where this is expressly required by law or other relevant provisions. The use of cookies makes it easier for the user to navigate and the information transmitted to the user is personalized. In addition, systems are used to collect information about the user, such as their IP address, the browser and operating system used and/or websites visited by a user for security and statistical purposes.
Cookies pose no danger to your computer, tablet or smartphone. The cookies generated by this website do not contain any personal data that can be used to identify the user, but only encrypted data.

Specific use of personal data
Below you will find specific information on how certain sections of this website work:

Reservation request section
The “Reservation request” section of this website offers the possibility to request availability in our Tannheimer Stube. If you decide to provide us with your personal data, it will be processed exclusively for the above-mentioned purposes by specially authorized persons and in accordance with the regular internal administrative processes.
Inquiry/online booking area
The “Inquiry/Online Booking” section of this website offers the opportunity to obtain information about offers and availability of stays/holidays and to book or purchase vacations/stays or other of our services (e.g. wellness). If you choose to provide us with your personal data, it will be processed exclusively for the above-mentioned purposes by specially authorized persons and in accordance with the regular internal administrative processes.

Underage visitors (16 years)
The DAS HOHENFELS website, which is governed by these data protection provisions, is not intended for use by minors. We are aware of the need to protect data relating to minors, especially in the online environment. We therefore do not collect and store any data of underage visitors, unless this is done involuntarily.

Social Media
In addition to our website, we also maintain presences on social networks, in particular Facebook and Instagram, to increase awareness of our company and for marketing purposes. When you visit one of our websites, personal data may be transmitted to the operator of the social network. In addition, the operator can link your profile to ours if you are logged into the respective network.
Legal basis: legitimate interest (Art 6 para 1 lit f GDPR)
Recipients/recipient categories: Processor
Details about the specific data collection and processing by the respective operator can be found in the following links:
Facebook: https://de-de.facebook.com/about/privacy/
Instagram: https://help.instagram.com/155833707900388

Cookies/ web analysis services
We use both session cookies and cookies for the statistical analysis of the use of our website. In particular, the following target-oriented cookies are used:

Google Ads conversion tags – tracking user behavior on the website, communicating with Google Ads
Google Analytics – Tracking user behavior on the website and generating remarketing lists
Facebook Pixel – Tracking user behavior on the website and generating remarketing lists

Google Remarketing
This website uses cookies for the purpose of targeting visitors via remarketing campaigns with online advertising at a later point in time in the Google advertising network. To place remarketing ads, third-party providers such as Google use cookies based on a visit to this website.
Legal basis: Art. 6 para. 1 lit. f GDPR
Storage duration: see cookie list

Google Maps
This site uses the map service Google Maps. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places indicated by us on the website.
Legal basis: Art. 6 para. 1 lit. f GDPR
Storage period: until the end of use

Google Tag Manager
In the Google Tag Manager, we collect tools for website analysis.
Google Tag Manager collects data from website visitors in order to forward it to the respective tool. The data is not collected or stored. The instruments recorded in Google Tag Manager are set by us in compliance with data protection regulations.

Legal basis: Art. 6 para. 1 lit. f GDPR
Storage period: until the end of use

Remarketing/retargeting
We use “Facebook Pixel” from Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or for residents of the European Union, the European Economic Area and Switzerland, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

When you visit our pages, a direct connection is established between your browser and the Facebook server via the Facebook pixel. Facebook receives the information that you have visited our site with your IP address. This allows Facebook to associate your visit to our pages with your user account. We can use the information obtained in this way to display Facebook Ads or for tracking functionalities. The data collected is anonymous to us as the operator.

Further information on this can be found in Facebook’s privacy policy at https://www.facebook.com/about/privacy/.
If you do not wish data to be collected via Custom Audience, you can deactivate it here https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must first log in to Facebook. If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Our websites contain links to third-party websites on which cookies may be used and personal data may be collected and processed. We have no influence on this and cannot inform you of this in advance. This privacy policy applies exclusively to our website www.hohenfels.at. This does not include the websites linked from this page.